The Intelligence Platform for Modern Care Delivery
CareOSP unifies care execution, patient engagement, AI workforce, compliance evidence, and commercial intelligence across ambulatory, community, home, pharmacy-linked, and hybrid care delivery. Market-ready for Europe and the USA.
Built for every care delivery model
CareOS supports the full spectrum of care delivery across Europe and the USA.
UK Community & Home-Care
UK Private Clinic Groups
US Ambulatory Specialty
US Value-Based Operators
Pharmacy-Linked Services
Seven product pillars
CareOSP is not a single application. It is an integrated platform of seven purpose-built pillars that work together to power healthcare delivery.
CareOSP Command Center
Unified operational command surface for work queues, risk dashboards, capacity planning, patient state, and branch performance -- all in one view.
CareOSP Care Graph
Longitudinal operational-clinical-commercial graph connecting patients, episodes, tasks, medications, messages, documents, risks, and outcomes.
CareOSP AgentOS
Governed AI worker runtime with task-specific agents, configurable autonomy levels, model routing, and human-review gates.
CareOSP Evidence Ledger
Tamper-evident audit, evidence, policy, and review fabric. Every action logged with provenance, timestamps, and compliance context.
CareOSP Studio
No-code/low-code tooling for pathways, forms, roles, policies, automations, prompts, and integrations. Configure AI workers without engineering.
CareOSP Marketplace
App, connector, template, and pathway distribution channel. Extend CareOSP with pre-built integrations and community-contributed workflows.
CareOSP Benchmark Network
Opt-in de-identified analytics across tenants. Compare performance, outcomes, and operational metrics against anonymised peer benchmarks.
Platform architecture
Six purpose-built layers that compose into a unified healthcare intelligence platform.
Care Execution Layer
Workflows, tasks, episodes, visits, and care plans with real-time coordination
Patient Engagement Layer
Multi-channel communication, self-service portal, adherence tracking, and shared care plans
AI Workforce Layer
AgentOS runtime with governed AI workers, autonomy levels, and human-review gates
Compliance and Evidence Layer
Evidence Ledger, audit trails, policy enforcement, DSAR handling, and retention management
Commercial Intelligence Layer
Revenue cycle support, coding suggestions, payer integration, and financial reporting
Developer and Marketplace Layer
APIs, connectors, Studio tooling, and the Marketplace for extending CareOS
10 named AI workers, governed by design
Each AI worker operates within configurable autonomy levels with human-review gates, full provenance logging, and Evidence Ledger integration. Configure them in Agent Studio with no code required.
Referral Intake Agent
Processes incoming referrals, extracts key information, and routes to appropriate teams
Patient Concierge Agent
Multi-channel patient communication via portal, SMS, email, voice, and app
Documentation Agent
Drafts clinical notes, summaries, and reports with source attribution
Care Coordination Agent
Orchestrates tasks, handoffs, and schedules across the care team
Medication Adherence Agent
Monitors medication schedules, flags missed doses, and coordinates follow-up
Prior-Auth Agent
Prepares prior authorisation submissions with supporting clinical evidence
Quality Auditor Agent
Continuous compliance monitoring, evidence gap detection, and audit preparation
Coding and Revenue Agent
Suggests appropriate codes and identifies revenue optimisation opportunities
Inbox Triage Agent
Classifies, prioritises, and routes incoming messages and notifications
Executive Analyst Agent
Generates operational insights, trend analysis, and performance reports
Intelligence that compounds, not just computes
CareOSP is not another EHR bolt-on. It is a platform where every interaction enriches the Care Graph, every AI action produces evidence, and every outcome improves future performance.
AI workers reason over the full patient graph, not just text chunks or isolated records
Configure AI workers, autonomy levels, prompts, and review gates without engineering
Test pathway changes and AI behaviour in simulation before deploying to production
Every AI decision is logged to the Evidence Ledger with provenance, reasoning, and review status
AI performance is measured against real patient outcomes, not just process metrics
Patient engagement via portal, SMS, email, voice, and mobile app with consistent AI support
Care Graph to Evidence Ledger to Outcomes -- a compounding intelligence loop
North-star patient journeys
Eight end-to-end journeys that CareOSP orchestrates from referral to outcome, each powered by the Care Graph and governed AI workers.
Referral to First Contact
Automated intake, triage, and scheduling from referral receipt to patient engagement
Care-Plan Execution
Task orchestration, visit scheduling, and outcome tracking across the full care team
Medication Coordination
Reconciliation, dispensing, home MAR, adherence monitoring, and escalation
Abnormal Observation Escalation
Real-time detection, alerting, and clinical response coordination for abnormal readings
Visit Execution
Field-based task completion, evidence capture, and real-time sync with the care record
Patient Engagement Loop
Multi-channel outreach, self-service access, feedback collection, and shared care visibility
Prior Auth and Revenue Prep
Clinical evidence assembly, code suggestion, submission preparation, and payer follow-up
Compliance Response
Audit evidence generation, policy attestation, DSAR handling, and regulatory reporting
Europe and the USA, one platform
CareOSP includes market-specific adapters, identity integrations, terminology services, and compliance frameworks for European and US healthcare systems.
United Kingdom
United States
Deployment model
Choose the deployment model that fits your organisation's requirements.
SaaS (Default)
Fastest rollout with shared infrastructure. Ideal for most care organisations starting their digital transformation.
- Automatic updates and maintenance
- Elastic scaling
- UK/EU or US data residency
Dedicated Deployment
Single-tenant infrastructure for regulated clients with specific compliance or isolation requirements.
- Single-tenant infrastructure
- Automated provisioning
- Managed upgrades with your schedule
Pilot program: 4 steps to value
Structured rollout with measurable success metrics at every stage.
Workflow Discovery
2-5 days: Map your care workflows, identify flagship use case, define success metrics.
Configuration
1-3 weeks: Configure pathways in Studio, set up integrations, import reference data.
Go-Live
2-4 weeks: Launch flagship journey with one team, monitor with Command Center, iterate.
Expansion
Ongoing: Roll out AI workers, add journeys, activate Marketplace connectors, benchmark.
Success metrics you can measure
Reduction in coordination and admin time
Evidence pack creation time
Every AI action logged to Evidence Ledger
Frequently Asked Questions
Ready to transform care delivery?
Start with a focused pilot on your highest-impact journey. CareOSP deploys in weeks, not months, with measurable outcomes from day one.